Radiant Rewards FAQs
Earn 1 point for every dollar spent every time you shop online or at our Glebe shop.
We also offer other ways to earn points, such as creating an account, following us on social media or for a birthday.
Yes, your points will expire if you have not earned or spent points for a continuous period of 1 year.
We will always send you a reminder before any points expire.
For online redemption: When you are signed into your account, you can view which discounts have been unlocked under "How to use my points".
Click redeem on the amount you would like and you will be given a discount code to use in checkout or bring this code with you to shop in our Glebe shop. This code will be logged in your rewards history for 1 year.
To redeem $5 and $10 rewards, there is no minimum purchase amount.
To redeem $20 and $25 rewards, the order must be a minimum of $100 before taxes.
No, you cannot use rewards codes with other discount codes. Additionally, you cannot use more than rewards code at a time.
No, you cannot earn rewards for purchases made before the launch of the Radiant Rewards program.
If you return something that was purchased with points, the points will automatically be reimbursed to your account.
No, points are non-transferrable and can only be used by the customer who earned them.
If you made an online purchase, points will automatically appear once the purchase has been fulfilled (either it has been picked up or has been shipped).
If you made a purchase at our Hintonburg location, your points are recorded on your account there. As the systems are seperate from online it will not appear on your online account. Inquire in-store about your ORESTA Hintonburg Radiant Rewards account or to redeem rewards there.